FAQ’s

Here are answers to some frequently asked questions (FAQ’s) that my customers have:

Are you Insured?	View Answer Yes my insurance covers Walking, Training, Boarding, Minding and Sitting. Click Here to view current certificate
How many dogs do you walk at one time?	View Answer My insurance covers me to walk up to 4 dogs at once but I would only consider that many dogs if requested by a single household that had 4 dogs. I like to give the necessary attention to each dog I am caring for so it would depend on the temperament of the dog(s) in question. I often walk only one or two dogs and rarely three. I would happily discuss owners requirements/preferences if multiple dogs was an issue.
Where are you prepared to travel to collect dogs?	View Answer I am based in Whetstone (N20) and most of my clients are in the surrounding area including: Arkley, Barnet, Hadley Wood, Totteridge, Whetstone, Finchley, Southgate and Mill Hill. However I am happy to travel further afield by arrangement subject to the duration of any walking/training that is being considered so that it remains financially viable as I regularly need to accommodate and therefore travel between multiple customers on the same day.
How long are the walks?	View Answer Dog walks are around 1 – 1½ Hours long not including pick-up and drop-off. This could vary slightly if necessary to align with customer needs.
Where will my dog(s) be walked?	View Answer All walks are carried out in parks and green spaces where it is safe and interesting for your dog.
What happens in an emergency?	View Answer In an emergency I will contact you immediately to discuss the situation. If I am unable to contact you and urgent veterinary attention is required I will take your dog to your nominated veterinary practice or alternatively the nearest vet depending on the circumstances.
Can my dog have occasional walks?	View Answer Absolutely. I am very happy to offer ad-hoc walks. I am flexible when it comes to booking. A text, email or phone call the day before will ensure will most probably be fitted in if I can accommodate.
What if I need to cancel or re-schedule a booking?	View Answer There is normally no charge in the event of changing or cancelling a booking but I would appreciate as much notice as possible.

I hope this has helped with your FAQ’s. But if you do not see an answer to a question you have, feel free to contact me. My details can be found at the bottom of this page or use the Contact Page.